The Investor Wallet is a virtual account on our website that shows the Investor’s total funds currently not invested – in other words, the Investor’s ready-to-be-investment amount currently available.
Is there a maximum amount I can put in my investor wallet?
There is no maximum amount Investors can top up. However, Investors should be aware that uninvested funds in their Investor Wallet will not earn them any interest.
How do I withdraw from my investor wallet?
To withdraw from your investor wallet, click on your name on your investor dashboard and click “withdrawal.” Select the amount you would like to withdraw based on your wallet balance and select your method of transfer. (Do note that it will take between 3 and 5 business days to process your withdrawal request. Additionally, it […]
How can I transfer money to my Investor Wallet from a bank account outside of Singapore?
Investors residing outside of Singapore are able to invest on our platform, subject to certain country restrictions and the requirement to provide sufficient documentation for identity verification purposes. When making a bank transfer to SmartFunding’s bank account, please note the following: Deposit of Funds The Investor has to bear all the transaction fees, including any […]
Do you provide detailed background information on each deal? Will I have information on the borrower?
We provide a comprehensive set of information on each deal. Investors that are registered and logged in to our platform will be able to view a loan sheet for each deal that can help them make their own investment decision before deciding whether to invest or not.
What is a loan sheet?
We prepare a loan sheet which discloses, among others, the following information for each deal on the Platform: The amount of financing sought by the Borrower; The repayment schedule; The applicable interest rates; All fees payable by Borrower and Investors; and Other information about the Borrower.
As an investor, do I have the right to remain anonymous?
Yes. At SmartFunding, we take confidentiality seriously. When investing in an Deal, your information is not provided to the Borrower nor other Investors. We only show Investor IDs in the legal documentation that is distributed to other Investors and the Borrower – and only SmartFunding can match the Investor IDs with the Investors’ names. In […]
I don’t log in to my computer very often. How can I know if there are new deals on your web platform?
When a new deal is available on our platform, we always send an email notification and/or text message to inform all our approved Investors about it.
Do you have a mobile app for investors?
No. Not at the moment.
What is the difference between Annual Percentage Rate (APR) and Expected Net Return (ENR)?
We provide an Annual Percentage Rate (APR) and an Expected Net Return (ENR) for each deal. Annual Percentage Rate This is the annualized interest rate that is to be paid by the Borrower under the terms of the debt note. Expected Net Return This is the indicative return that Investors will receive after deducting the […]