SmartFunding FAQs

Category: General

General questions

/General /

How to change my SmartFunding account details?

To change your SmartFunding account details, simply go to your profile page. You can change your name and phone number once there. In addition, you can also change your bank account details, as well as your security details.

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Can I be both investor and borrower?

Yes. However, you will need to register under 2 accounts, i.e., one investor account and one borrower account using separate email addresses.

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Can I own multiple SmartFunding accounts?

No, you can currently own only ONE investor account and ONE borrower account with SmartFunding.

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How do I close my SmartFunding account?

You can send an email to hi@smartfunding.sg with your name and Investor ID and we will close the account for you.

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I forgot my SmartFunding account password. How do I retrieve and/or change it?

You can change it by clicking “Forgot your password” on the login page. You will receive an email to reset your password after.

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Recent Posts

  • Can you elaborate on your credit assessment procedures?
  • What are the recovery actions that may be undertaken by SmartFunding if a borrower default?
  • Will I have access to investors’ profiles?
  • With regard to my business and credit status, how much information will you give to investors?
  • Do I need to submit a new loan request as a repeat borrower?

Recent Comments

  1. Cesar on Can you elaborate on your credit assessment procedures?

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